Frequently Asked Questions - Spin Padel Mexico
Here, you’ll find answers to all your questions about the Spinfire Pro 2, organized into sections for easy navigation. Whether you're interested in its pricing, performance features, control and convenience, portability, safety, support, or warranty, we have you covered.
Pricing and Inclusions
Why does Spin Padel Mexico only offer Lithium Battery Spinfire Pro 2 machines?
Spin Padel Mexico exclusively provides lithium batteries due to their superior performance, lighter weight, and extended 2-year warranty, even for the battery. This adds an additional cost of $200 USD compared to the SLA-powered Spinfire Pro 2 but it’s definitely worth it.
What additional costs are included in the price in Mexico?
The cost in Mexico includes:
- Shipping (including local insured shipping with DHL across Mexico): $450 USD on average
- Brokers fees and Customs duties: $150 USD
- Mexican sales tax (IVA) of 16%
- Administrative costs
These prices are subject to change without notice.
How does Spin Padel Mexico compare to competitors regarding pricing and taxes?
We acknowledge that some competitors may offer to pay for Mexican sales taxes and broker fees, possibly achieving this through different methods. At Spin Padel Mexico, we adhere to all regulations and ensure transparency in our pricing. While this can make competition challenging, we are committed to offering the best pricing for the highest quality Padel and Tennis machines on the market. We continually strive to lower our costs and provide competitive pricing. Be on the lookout for discounts and special offers when we can provide them. Our product’s superior performance, innovative features and quality make it worthwhile investment compared to competitors.
What are the benefits of choosing Spin Padel Mexico?
By choosing Spin Padel Mexico, you ensure that all international and local shipping, brokers’ fees, and duties are included in the price, providing a hassle-free purchase experience. Additionally, you receive the benefit of lithium batteries with a 2-year extended warranty.
Performance Features
How to improve the hidden ball steering function of the Spinfire Pro 2?
The Spinfire Pro 2's internal oscillation design ensures it remains stationary while shooting balls, creating unpredictable and realistic player simulations. The black powder-coated interior reduces light reflection and increases durability, allowing faster changes in ball direction and quieter operation.
What is the ball interval range of the Spinfire Pro 2?
The Spinfire Pro 2 offers a flexible ball interval range of 2 to 15 seconds, accommodating different skill levels and training needs. This range is ideal for both solo practice and dual-player sessions.
What is the ball speed range of the Spinfire Pro 2?
The Spinfire Pro 2 provides an impressive ball speed range of 32 to 130 km/h, suitable for players of all levels, from beginners to advanced. Watch professional players conquer the Spinfire Pro 2 in an exciting high-speed, random volley challenge. It's both fun and highly effective! Watch the video here
How does the Spinfire Pro 2 handle gyro control?
With 10 levels of topspin and backspin, the Spinfire Pro 2 offers precise spin control, essential for advanced Padel players and enhancing overall training effectiveness.
How does the Spinfire Pro 2 create a variety of shots?
The machine's advanced throwing wheel mechanism oscillates vertically and horizontally, delivering shots with different widths, depths, and elevations. This dynamic feature set allows you to practice a wide range of shots, improving your game precision and adaptability.
What drills and customizations does the Spinfire Pro 2 offer?
The Spinfire Pro 2 includes various pre-programmed drills and customizable options, such as Single-Line, Two-Line, and Horizontal Oscillation drills. With 200 elevation settings and adjustable speed, spin, and interval, you can tailor your training to your specific needs. Our product’s superior performance, innovative features and quality make it worthwhile investment compared to competitors.
How does the Spinfire Pro 2 simplify troubleshooting?
With extensive diagnostics presented in plain English, the Spinfire Pro 2 allows for easy identification and quick resolution of any issues, ensuring minimal downtime.
What makes the Spinfire Pro 2's ball propulsion system high-performance?
The advanced ball propulsion system, controlled via a membrane touch panel and LCD display, offers extreme grip and precision, enhancing your training experience.
Control and Convenience
How does the Spinfire Pro 2 handle spin control?
The Spinfire Pro 2 offers precise spin control with 10 levels of topspin and backspin. Additionally, our new app increases the level of customization, allowing you to tailor your training sessions to an unmatched level, thus outperforming the competition. See the Spinfire Pro 2 in action as a player perfects his Remate X3, demonstrating the profound impact the machine can have on your training. Watch the video here
What are the benefits of the Spinfire Pro 2's control panel?
The 4x20 character backlit LCD display on the Spinfire Pro 2's membrane touch panel provides clear information on settings, programs, battery life, and diagnostics. This comprehensive display offers better visibility and ease of use compared to older machines with minimal or no display.
How does the lightweight, all-function remote control benefit users?
The Spinfire Pro 2 comes with a lightweight, all-function remote control, eliminating the need for bulky smartphones. Unlike other machines that charge extra for a remote or depend on smartphones, our direct-touch remote offers effortless control for seamless tennis or Padel training.
Does the Spinfire Pro 2 remember my settings?
Yes, the Spinfire Pro 2 automatically saves your last used settings for interval, speed, spin, and elevation, ensuring a seamless transition to your personalized training routine.
Is there a convenient storage option for the remote control?
The Spinfire Pro 2 features a built-in pocket for storing the remote control, ensuring it's always within easy reach.
How does the Spinfire Pro 2's replay mode benefit users?
The Spinfire Pro 2's Snooze Mode conserves battery power and reduces noise, allowing you to pause your practice session for picking up balls or having a quick chat without turning off the machine.
What drills and customizations does the Spinfire Pro 2 offer?
Spinfire Pro 2 includes various pre-programmed drills and customizable options to enhance your training. Our new app further increases the customization level, making your training experience superior to any competitor. Here are some examples:
Padel Drills Examples: Two-line exercise for medium level
Alternating forehands and backhands through a medium width of the court challenging both a player’s
endurance and technique. See all the drills here.
Tennis Drills Examples: Two-line exercise for medium level
Alternating forehands and backhands through a medium width of the court challenging both a player’s
endurance and technique. See all the drills here.
Alternating forehands and backhands through a medium width of the court challenging both a player’s endurance and technique.
How to start Two Line Drill – Medium drill:
Press the DRILL button twice to enter the ‘2 line drill MEDIUM’ mode.
interval 15, ball speed 13, spin +4, elevation 30
Why should I choose the Spinfire Pro 2 for my training needs?
Spinfire Pro 2 includes various pre-programmed drills and customizable options to enhance your training. Our new app further increases the customization level, making your training experience superior to any competitor. Here are some examples:
Drills Padel:
✔︎ Unmatched Versatility: Seamlessly control the Spinfire Pro 2 with the super light remote or your smartphone via our cutting-edge Smart App, providing ultimate convenience and flexibility.
✔︎ Total Control: Benefit from programmable settings, quick drills, and Random Mode for a dynamic training experience tailored to your needs.
✔︎ Always Up-to-Date: Available in English and Spanish, making it accessible to a wider audience.
✔︎ Multilingual Support: Available in English and Spanish, making it accessible to a wider audience.
✔︎ Continuous Innovation: The Spinfire Pro 2, already a leader in the industry, is continuously enhanced with simple updates ensuring it never feels outdated. Now available in Spin Padel Mexico, we bring you the latest iteration and ensure your machine stays current with easy upgrade options.
How does the AI Drill Creator enhance my training sessions?
✔︎ Revolutionary Innovation: Our AI-Powered Drill Creator allows you to design custom drills with precision, offering a personalized training experience unlike any other.
✔︎ Tailored Training: Whether you're a beginner or an advanced player, the AI adjusts drills to match your skill level, ensuring optimal improvement.
✔︎ Easy Setup: Simply input your desired drill, such as “advanced cross-court with alternating forehand and backhand shots” for tennis or “intense Up + Down with net volleys and deep bandejas” for padel, and let the AI handle the rest.
✔︎ Pro-Level Quality: Practice with drills used by professionals, crafted to boost your performance to new heights.
What sets the Spinfire App and AI Drill Creator apart from competitors?
✔︎ Exclusive AI Drills: Be the first to experience AI-powered drills in our category of ball machines, setting a new benchmark in training technology.
✔︎ Unparalleled Customization: Tailor every aspect of your training with advanced customization options for a truly bespoke experience.
✔︎ Precision Coaching: Remotely manage all functions, including the innovative Single Ball Fire (SBF) feature for targeted precision coaching.
✔︎ Continuous Improvement: Unlike other brands that need to launch new designs to stay relevant, our Spinfire Pro 2 constantly evolves with regular app updates, ensuring your machine always stays up-to-date. We are committed to being the innovators and leaders in premium ball machines.
Portability and Power
How portable is the Spinfire Pro 2?
The Spinfire Pro 2 is exceptionally portable, with models weighing just 18 kg (External Lithium Battery Pack) and 21 kg (Internal Lithium Battery). The External Battery Pack model lets you leave the machine in the car while charging the battery separately, saving space and effort. The machine can be easily moved by reversing the hopper, extending the handle, and pulling it like luggage.
How long does the battery last on the Spinfire Pro 2?
The Spinfire Pro 2 offers a playtime of 3-8 hours, depending on usage. The sleep mode feature extends battery life, and switching to AC power allows for unlimited playtime.
Is there an option for an external battery?
We offer an External Battery Pack option at no extra charge. You can easily switch to an internal battery model later if preferred.
Is the charger compatible worldwide?
Yes, the Spinfire Pro 2 comes with a universal charger and AC adapter, compatible with global electrical standards, ensuring safe and reliable use anywhere in the world.
Safety and Durability
How does the Spinfire Pro 2 ensure safety with its ball feeder?
The automatic ball feeder shuts off if no ball is detected for 30 seconds, preventing accidental launches and ensuring safety during ball pick-ups.
What materials are used in the Spinfire Pro 2's construction?
The Spinfire Pro 2 features a custom-molded, high-impact resistant plastic body, ensuring durability and resistance to rust and dents.
Can the Spinfire Pro 2 handle different types of balls?
Yes, the machine accommodates various Padel and tennis balls, except for children's red-dot tennis balls and foam tennis balls, which are too large for the throwing wheels.
How quiet is the Spinfire Pro 2's operation?
The advanced internal oscillation system ensures whisper-quiet operation, making it suitable for environments where maintaining a serene atmosphere is essential.
How durable is the Spinfire Pro 2?
Designed and developed in Australia, the Spinfire Pro 2 features a durable and impact-resistant body. With our new app, you can increase the level of customization, making your training experience superior to the competition. Here are some drills to demonstrate its effectiveness. Watch how tennis drills using the Spinfire Pro 2 can elevate your practice sessions. Watch the video here
Support, Warranty, and Track Record
What if the Spinfire Pro 2 needs repairs during the warranty period?
Spin Padel Mexico provides comprehensive video tutorials for DIY repairs with supplied parts or offers professional servicing at no cost during the warranty, except for shipping costs to our facility.
What kind of customer support is available?
Spin Padel Mexico offers dedicated Chat support from 10am to 5pm ET, Monday through Friday, ensuring prompt and reliable assistance.
What is the warranty coverage for the Spinfire Pro 2?
The Spinfire Pro 2 comes with a 2-year warranty on parts and labor, starting from the delivery date. We offer flexible solutions for repairs, including DIY tutorials and professional servicing.
What is the Spinfire Pro 2's track record?
With over a decade of global success in over 50 countries, the Spinfire Ball Machine is renowned for its performance and customer satisfaction. As of 2024, it celebrates its 14th year, continually advancing tennis ball machine technology.
For further inquiries or assistance, please feel free to contact our dedicated customer support team. ventas@spinpadelmexico.com